DEDICATED CUSTOMER SUPPORT TEAM FOR entrepreneurS

NEXT-LEVEL SUPPORT MEANS
BETTER CUSTOMER SERVICE & MORE HAPPY CUSTOMERS

Let SheHelps do the heavy lifting for you!

💬 A dedicated Account Manager and a team of agents to monitor and respond to incoming support tickets in email, live chat, and Social Media direct messages

 
💬 Three levels of Social Media Engagement. Your businesses Facebook and Instagram posts and/or groups will have comment monitoring and management ranging from troll control to support and GIF responses. 
 
💬 Community Management, with scaling options available. Your Facebook groups, Slack forums, and more, will have support to connect your following with each other and become a community. 

Customer Support

EMAIL &
LIVE CHAT

 

A dedicated Account Manager and a team of agents to monitor and respond to all incoming support tickets in email, live chat, and Social Media direct messages!

BILLING SUPPORT

DISPUTES &
FAILED PAYMENTS

 

A team ready to handle all your billing and failed payment needs. Including access to program, refunds, and chargeback management.

COMMUNITY MANAGEMENT

FACEBOOK & FORUMS

 

Community Management, with scaling options available. Your Facebook groups, Slack forums, and more, will have support to connect your following with each other and become a community.

Our Pricing
Structure is
simple

$3.00 or less per resolution

  • No hidden fees
  • No long-term contracts
  • No implementation fees
  • No integration costs
  • No training costs

Case Study

How SheHelps saved the day & reduced the average response time by 67%

"THE DAY I ALMOST LOST AN IMPORTANT PART OF MY BUSINESS"

 

"I know that sounds a little dramatic but it almost happened that way.

Just over a year ago I started The Council .

A membership community of top online business owners looking to actually make FB ads work for them (we do much more than that but that is the basis of it).

It was a brand new venture for me and I was NOT prepared for all the extra moving parts - customer service tickets, processing, inbound inquiries, fulfillment, etc.

This was a heavy load for me to carry so brought on some help and handed this over to my EA/Ops person at the time trusting it'll all be taken care of...

Well in a matter of a few short months not only did I almost lose a ton of my members
but my reputation was being diminished in the market for slow CS responses and delayed fulfillment along with a whole ton of other messes."

Nicholas Kusmich
nicholaskusmich.com

Client Feedback

We give our 100% to our clients
and in return they gave us

 

Tessa Arias
Founder & CEO

My stress about customer service completely vanished!

"Within days of hiring SheHelps my stress about customer service completely vanished! I could see they were answering my customers inquires even better than I would. It is just something I knew I didn't have to worry about from them on it was completely handled.

I recommend SheHelps to anyone who is feeling overwhelmed with their customer service and wants to delegate it in the simplest, easiest, and most efficient way possible."

 

Julia Esch Senior Brand Manager

We couldn't have done it without them!

" It's of tremendous value to work with SheHelps customer service team! They are a dedicated team, willing to support our business in a very capable and professional manner - which allows us to focus our energy on growing our business knowing our customers are in good hands. "

CUSTOMER SUPPORT TO HELP YOU GROW

Your customers are in good hands. We have a team of professional, upbeat, friendly customer service experts ready to impress your customers!