DEDICATED CUSTOMER SUPPORT TEAM FOR YOUR
ONLINE FITNESS PROGRAM

NEXT-LEVEL SUPPORT MEANS
BETTER CUSTOMER SERVICE & MORE HAPPY CUSTOMERS

Let SheHelps do the heavy lifting for you!

💬 A dedicated Account Manager and a team of agents to monitor and respond to incoming support tickets in email, live chat, and Social Media direct messages

 
💬 Three levels of Social Media Engagement. Your businesses Facebook and Instagram posts and/or groups will have comment monitoring and management ranging from troll control to support and GIF responses. 
 
💬 Community Management, with scaling options available. Your Facebook groups, Slack forums, and more, will have support to connect your following with each other and become a community. 

Customer Support

EMAIL &
LIVE CHAT

 

A dedicated Account Manager and a team of agents to monitor and respond to all incoming support tickets in email, live chat, and Social Media direct messages!

BILLING SUPPORT

DISPUTES &
FAILED PAYMENTS

 

A team ready to handle all your billing and failed payment needs. Including access to program, refunds, and chargeback management.

COMMUNITY MANAGEMENT

FACEBOOK & FORUMS

 

Community Management, with scaling options available. Your Facebook groups, Slack forums, and more, will have support to connect your following with each other and become a community.

Our Pricing
Structure is
simple

$3.00 or less per resolution

  • No hidden fees
  • No long-term contracts
  • No implementation fees
  • No integration costs
  • No training costs

Case Study

970% increase in volume (support emails)
With a 94% customer satisfaction score

With a burst of new enrollements, came a surge in email support requests. With the world enrolling in online education like never before we have seen a surge in support emails & chat. 

We cover failed payments, how to login, billing disputes, community management, scheduling appointments for private coaching and so much more. 

Ian McIntosh
Synth University

Client Feedback

We give our 100% to our clients
and in return they gave us

 

Nicholas Kusmich
Founder & CEO

SheHelps came in and saved the day!

" The short of it is, if you have a business that deals with inbound customer support issues, and you just want to get that ALL off your back and hand it over to amazing people ... YOU NEED to reach out to SheHelps and let them take that burden off you and your organization so you can focus on what you do best! I can breathe much easeir now and customers are being taken care of!"

Justin Handley
Manager

We couldn't have done it without them!

" SheHelps came on board just a couple of weeks before a major launch, and were able to quickly go through our previous support tickets to get an understanding of our business and take over support at a volume that we couldn't handle internally. They helped us put together front facing documentation to reduce support requests and did a fantastic job handling our customers. We couldn't have done it without them! "

CUSTOMER SUPPORT TO HELP YOU GROW

Your customers are in good hands. We have a team of professional, upbeat, friendly customer service experts ready to impress your customers!