VIRTUAL ADMINISTRATION

OPERATIONS & MANAGEMENT
A COMPANY IS ONLY AS STRONG
AS THE PEOPLE WHO SHOW UP EVERY DAY!

LET US IMPLEMENT YOUR GOALS!
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Custom-fit to your needs, we act as your business support, a sounding board, and a business partner. Where strategy + implementation unit. We take care of everything on the backend of your business. 

VIRTUAL ADMINISTRATION

Let your us manage the time-consuming, but crucial, business operations and administrative tasks. We can help with almost any tasks or project but here are some examples to get you thinking!

    • Zoom & Webinar Co-Host & Administration
    • Product setup in Shopify or e-commerce store
    • Calendar Management & Appointment Scheduling 
    • Creating/ Managing Spreadsheets
    • Form Creation
    • Content Cross Promotion
    • Email Marketing
    • + so much more ...

OPERATIONS MANAGEMENT

Handling the day to day operations of your business is a critical role and takes a lot of time away from the more visionary work needed to scale and grow. Taking much of the day to day work off your plate frees up your time and creativity.

MARKETING AND BUSINESS AUTOMATION

We can help you to look at ways to streamline your systems and processes, automating steps where appropriate using software and other tools. Either advising on the ideal system or setting the systems up for you. Everything from social media scheduling, client on-boarding, email auto-responders, to streamlined sales processes using Zapier.

 

PROCESS GUIDE CREATION

For any business or company to run smoothly, the team needs to know and understand all aspects of how the company runs - particularly in the area they are responsible for. We can create these standard operating procedures (SOP’s) or refine the ones you have. 

 

CLIENT/STUDENT ON-BOARDING

Through either creating an onboarding process for your clients or students from scratch or working with your existing structure,  we can ensure all new clients are welcomed into your business and primed to become life-long advocates.

COMMUNITY MANAGEMENT

Community management is often used interchangeably with social media management. And while it’s definitely a key part of any social media strategy, managing your community becomes more and more important the bigger your customer base becomes.

Community management, at its core, is about relationships and how your brand seizes opportunities to interact with your community in public online spaces.

 

We break our community management down into 4 parts:

MONITORING
Listening in on and tracking conversations that relate to your brand.

ENGAGING
Keeping conversations alive and proactively engaging with customers, prospects, and influencers.

MODERATING
Weeding out comments and conversations that don’t add value, and troubleshooting customer complaints.

MEASURING
Analyzing how your brand is perceived and getting real, unfiltered feedback